Legal

Privacy Policy

Last updated: June 2026

1. Information we collect

When you interact with TWIN — through our website, WhatsApp pickup service or partner forms — we may collect: your name, phone number, email address, pickup address and pincode, details of textiles offered for pickup, and information submitted through enquiry forms.

2. Purpose of data collection

We use this information to schedule and process pickups, coordinate with our team and partners, respond to enquiries, improve your experience, and send service updates relevant to your request.

3. Data protection

We apply reasonable administrative and technical measures to protect personal information against unauthorized access, alteration, disclosure or destruction.

4. Information sharing

We do not sell or rent your personal information. Data is shared only with authorized service providers necessary to deliver our services, and only to the extent required.

5. Third-party services

Some functions (e.g. WhatsApp messaging, hosting) are powered by third-party providers and are governed by their respective privacy policies.

6. Policy updates

TWIN reserves the right to update this policy at any time. Updates will be published on this page.

7. Contact

For any privacy-related queries, contact us at info@twincircular.com or +91 86556 38119.